Hootsuite for Cloud-Based Monitoring of Consumer Social Media in Business

Authors

  • Chitra Sabapathy Ranganathan

DOI:

https://doi.org/10.65000/5kgc4g20

Keywords:

Social Media Monitoring, Consumer Insights, Cloud-Based Analytics, Sentiment Analysis, Business Optimization

Abstract

Social media influences customer behavior, making real-time monitoring crucial for firms trying to boost engagement and brand visibility. Hootsuite, a cloud-based social media management software, tracks customer interactions, analyses trends, and optimize marketing campaigns. Hootsuite's cloud capabilities will let organizations measure customer sentiment and interaction across numerous platforms for effective social media monitoring. Use automated analytics, sentiment monitoring, and scheduling to simplify social media operations and improve reaction methods. Real-time customer behavior, brand perception, and market trends are used to improve data-driven decisionmaking. Businesses can easily combine social media data, automate content posting, and monitor KPIs using Hootsuite's cloud-based analytics integration. Actionable insights from AI-powered sentiment analysis and trend identification enable adaptive marketing and consumer interaction. Scalable cloud storage allows large-scale data collecting and processing with minimum infrastructure. Automating procedure reduces human labor and boosts marketing productivity. Deeper AI-driven analytics, predictive consumer behavior modelling, and seamless interaction with upcoming social platforms may boost cloud-based social media monitoring in business intelligence and digital marketing. 

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Published

31-05-2024

How to Cite

Ranganathan, C. S. (2024). Hootsuite for Cloud-Based Monitoring of Consumer Social Media in Business. International Journal of Modern Computation, Information and Communication Technology, 7(1), 26-34. https://doi.org/10.65000/5kgc4g20