MANDI, A.K; ONYANGO, M; OKELO, N.B. Influence of Service Quality on Performance of Hotel Industry in Busia Town, Kenya. International Journal of Industrial Engineering, [S. l.], v. 1, n. 3, p. 92–96, 2017. DOI: 10.65000/f7ryw018. Disponível em: https://gjpublications.com/index.php/IJIE/article/view/70. Acesso em: 24 mar. 2026.